Claims

Here's how to report a claim:

You can report your claim to any of our carriers toll free, 24 hours a day, 365 days a year.
You can report your claim and get immediate answers to all your concerns.
A claims representative will contact you - generally within 48 hours of reporting your claim – to schedule an inspection of your vehicle or property and answer any questions you may have about deductibles, what's covered, or repairs.

If you need help selecting a repair shop, we can suggest one for you.

If you use a carrier-suggested repair shop, you'll get a Lifetime Guarantee on the repairs, valid for as long as you own or lease the car.
If you need a rental car and your policy covers one, your claims representative can make arrangements for a rental. Keep in mind that rental reimbursement varies based on policy coverages and accident circumstances.

Insurance Company will work to settle your claim quickly, fairly, and accurately so you can move on with your life.

Claim Numbers
As a personal insurance policy holder you have the option of contacting Ez Center Insurance Services, Inc. at 310.477.5000 during business hours or directly contact your carrier below 24 hours a day.

I Have A Homeowners Claim To File
> How do I file a homeowners claim?
> How does the payment process work?
> How is the settlement amount determined?
> What can I do if I am having trouble settling my claim?
> What is a public adjuster?
> How can I avoid scams after a disaster?

Note: all links open a new window and go to www.iii.org.

I Have An Auto Claim To File
> How do I file a claim?
> What should I do if I am having trouble settling my claim?
> If I file a claim, will my premium go up?
> How are the value of my car and the cost of repair determined?
> What are my rights when filing a claim?
> Can my insurance company require me to use certain types of auto repair parts?

Note: all links open a new window and go to www.iii.org.